FAQs
Does NET-A-PORTER offer free delivery?
Yes! At NET-A-PORTER, you will automatically qualify for free standard delivery on all orders over £300. This will arrive within 3-5 working days. For orders below £300, standard delivery costs £7.
Can I shop the NET-A-PORTER sale?
Yes, NET-A-PORTER hosts excellent seasonal sales, including a summer sale, and a Boxing Day Sale as well as taking part in the Black Friday and Cyber Monday Sales. These tend to be time-limited promotions so be sure to keep an eye out so you don't miss out.
Can I get a first order discount at NET-A-PORTER?
Yep, NET-A-PORTER has a 10% off welcome offer when you sign up to their newsletter that you can enjoy using on your first order. To sign up for the welcome discount code, scroll to the bottom of the NET-A-PORTER website and add your email to the sign-up box.
Can I use NET-A-PORTER discount codes on sale items?
Sometimes you can use NET-A-PORTER discount codes on sale items, giving you the chance to save even more. We've seen discounts like an additional 20% off clothing in the sale so keep your eyes peeled for future offers like that. Make sure you read the discounts T&Cs before heading to the checkout though as not all discount codes work on sale items.
Is there a NET-A-PORTER student discount?
Yes, NET-A-PORTER has a 10% student discount in partnership with Student Beans, so you can stay stylish for less while you study! To bag your discount code, head to the Student Beans website and register your student status for free.
What payment methods does NET-A-PORTER accept?
NET-A-PORTER accepts numerous payment options including Visa, Delta, MasterCard, American Express, Maestro and JCB cards. It also accepts payment platforms PayPal and Instalment payment platform Klarna - rates should be checked before purchase.
How do I contact NET-A-PORTER?
If you need to get in touch with the customer service team, you can email them at customercare@net-a-porter.com, have a live chat on the website or call them at 0800 044 5700.
What is the returns policy at NET-A-PORTER?
NET-A-PORTER has a 28-day returns policy if you're not 100% satisfied with your order. All items must be returned unused with all packaging and original brand and NET-A-PORTER labels attached, for you to be eligible for a full refund.
Hints & tips
Newsletter Discount: Enjoy 10% off your first order by signing up for the NET-A-PORTER newsletter with your email address. When you do, you'll always be the first to know about sales or seasonal offers, alongside inspirational content that will help you bolster your capsule wardrobe for the season ahead.
Seasonal Sales: Shop the NET-A-PORTER sales dotted throughout the year, including over big seasonal sale events like Black Friday to bag a bargain or two. We recommend signing up for the newsletter so you can easily keep up to date with when the sales are live and get in there nice and early to pick up the best deals as they are typically time-limited offers and promotions.
Student Discount: Bag a bargain when you use the NET-A-PORTER student discount so you can refresh your wardrobe without blowing your student budget. When you verify your student status via UNiDAYS, you'll get 10% off your next purchase.
NET-A-PORTER Rewards: Become a part of the NET-A-PORTER rewards program so you can enjoy a fantastic variety of perks when you shop. From member-exclusive discounts, express shipping, birthday rewards, early access to sales, and more. Work your way up the levels to unlock more exciting benefits to help you save on your future purchases.
Price match: Make the most of the NET-A-PORTER price match if you've bought clothing for full price that then goes on sale. The price adjustment is eligible if you bought your clothing up to 7 days before it gets discounted. To make a claim, the clothing must be available to buy at the time you request the price adjustment and must be the exact size and style. Just reach out to the customer care team and if the product is eligible for a price adjustment, you'll get the price difference sent to your account via store credit.
How to use your NET-A-PORTER discount code
- Find the NET-A-PORTER promo code you'd like to use, click the 'Get Code' button then copy the code once prompted.
- Open a tab on the NET-A-PORTER website and add all the items you wish to purchase to your shopping bag.
- Click on the shopping bag icon on the top right-hand corner of the page.
- Follow the onscreen instructions and head to the checkout stage.
- Find the option to ‘‘Add a Promo Code’ and paste your NET-A-PORTER discount code in there before clicking ‘Apply’.
- Enjoy your discount!
What can you buy at NET-A-PORTER?
As a destination fashion portal, a NET-A-PORTER discount code can go a long way in supporting your style ambitions. Packed with both new and up-and-coming brands, NET-A-PORTER has a luxurious selection covering special occasion clothing, alongside smart workwear and weekend casual, as well as selected lingerie pieces and a tip-top range of accessories. As a NET-A-PORTER discount code offers a unique opportunity to get money off more expensive items, our first pick would have to be a cashmere sweater, as this is the kind of item that never dates, always reigning supreme in any capsule wardrobe. With prices starting from £160, it’s an investment piece that you can return to from autumn through to spring, as it will regulate your body temperature and make the most casual of outfits feel a little more expensive. We recommend going for a neutral hue for maximum versatility, or a Breton stripe in neutrals, such as this £275, La Ligne cashmere sweater, as it will work with everything from jeans to tailored trousers and skirts, offering a little Parisian magic in its wake.
NET-A-PORTER has one of the best designer bag selections, so if we had a NET-A-PORTER discount code, you’d probably see us scrolling through the best designer tote bags. Whether you’re after something that reflects the latest handbag trends 2023, or if you want a timeless designer bag for work, to wear on your everyday commute, there is something for every taste here. For this season, we’re looking to classic silhouettes as there is a minimal, neutral feel offered for the season ahead. The large Chloe Marcie is one of our absolute favourites for its understated style. Ideal for what to wear in Paris, you can rock a ‘French girl cool’ look in any city in the world with the right accessories and this bag is perfect for this aesthetic. Crafted from soft leather fabric, the unstructured leather tote can be worn on the shoulder, or carried by the top handles. With no obvious branding, the expense of this bag is exuded by the quality of the fabrication and gold hardware that will certainly have fellow fashion fans eyeing up your enviable style. Large enough to carry the essentials, including trainers and a laptop, this bag is open top and does not feature a zip closure, but does have a tab closure at the centre of the bag, adding to its more relaxed feel. A stunning piece of craftsmanship that will only get better with age
How do we source voucher codes and deals?
We have an expert deals team who dedicate their working hours to finding discount codes, sales, and other great offers to help you save money. They work with affiliate networks and search the web high and low for the best deals around. Once they’ve tested the codes, they add the offers to the brand page for you to redeem.
We also have a partnership team that builds relationships with our brands, negotiating exclusive discount codes (which will be the best offer currently on the market), that you won’t be able to find anywhere else. Once they secure an exclusive code, the deals team then add them to the brand page.
Finally, our editorial team provide additional information on each brand, the FAQs provide much-needed answers to your questions and our Hints & Tips give you advice on alternative ways to save money when there isn’t a discount code available.
What if my promo code doesn’t work?
We manually test our codes regularly and include all terms and conditions to help prevent listing codes that don’t work. However, although our promo codes are tested regularly, sometimes a code will expire or the offer details will change without our knowledge. If this happens, feel free to contact us and let us know by emailing vouchers.womanandhome@futurenet.com.
How do we make money?
Our business model works by commission, so when you click one of our offers and then make a purchase on the brand’s website, we get a small percentage of the money that you’ve spent as our offers have helped connect you with the brand.
The way we do this is by dropping a cookie! When you click one of our links, a unique identifier is added that lets the brand know that you’ve come from Woman & Home vouchers, and that’s how we manage to keep these vouchers free to use!
