FAQs
Can I get free delivery at Phase Eight?
Yes, you can get free standard delivery on all orders over £150. When your order doesn't reach the £150 spend threshold, it costs just £2.95. Standard delivery tends to take between 3-5 working days to arrive.
Can I collect my Phase Eight order in-store?
Yes, there's a Phase Eight click & collect service and it's the most cost-effective method. Its free for all orders but bear in mind it takes 5-7 working days, so make sure to plan those Phase Eight occasion outfits ahead of time.
When is the next Phase Eight sale?
Phase Eight's sale section runs all year round, so you can always buy fashion pieces for less. There's also a clearance sale which offers up to 50% off discontinued clothing and the retailer often has seasonal sales (like Black Friday) that offer discounts sitewide, like 20% off everything.
Is there a Phase Eight NHS discount?
Yes, Phase Eight offers an exclusive 15% discount. This applies to those who work in NHS and healthcare, teachers, police and fire services, charity, care and social, and the government. Simply verify your keyworker status to enjoy your money off.
What is Phase Eight’s returns policy?
Phase Eight offers free returns within 28 days of the purchase date, providing they’re unused and you have proof of purchase. Branded items that are sold via the Phase Eight site, but are not Phase Eight products can not be returned to a store and must be sent back via post.
Hints and Tips
First Order Discount: Sign up for the Phase Eight newsletter and you'll get 10% off your first order plus the latest drops from the brand delivered straight to your inbox (so you’re always ahead of the style game). Joining the Phase Eight mailing list also entitles you to 20% off on your birthday (hurrah), so if your special day is coming up, there’s already an added incentive to get clicking.
Clearance Sale: Discover the clearance section to make a big saving when you shop at Phase Eight. While this section is fuller during peak sale periods, it is often where you’ll find end-of-line pieces. There is also a Phase Eight outlet store in the Livingston Designer Outlet, for those looking for an in-store experience. On sale items, the brand offers a 28-day return policy from the date of purchase.
Seasonal Sales: Shop during the Phase Eight sale period offers a cost-effective way of buying some of the brand’s must-have styles. There are often end-of-season sales (make sure you sign up for the newsletter to find out when these are live) like Black Friday, which offer discounts sitewide, like 20% off everything.
Refer a Friend: Surprise your friend with 20% off their Phase Eight discount purchase when you refer them. When your pal enters your details into the designated spot on the shopping cart page, you'll also get a little surprise too to help you save.
How to use your Phase Eight voucher code
- To activate your Phase Eight promo code, add all items you wish to purchase to your basket.
- Click on the shopping bag icon on the top right-hand corner of the site, this will take you to your shopping bag page.
- In the middle of the page on the right-hand side, under the button marked ‘Checkout Securely’, you will see a box marked ‘Promo code’. Put your discount code for Phase Eight in this box and click ‘Apply’.
- The cost of your basket should now automatically update and you can now checkout as usual.
How do we source voucher codes and deals?
We have an expert deals team who dedicate their working hours to finding discount codes, sales, and other great offers to help you save money. They work with affiliate networks and search the web high and low for the best deals around. Once they’ve tested the codes, they add the offers to the brand page for you to redeem.
We also have a partnership team that builds relationships with our brands, negotiating exclusive discount codes (which will be the best offer currently on the market), that you won’t be able to find anywhere else. Once they secure an exclusive code, the deals team then add them to the brand page.
Finally, our editorial team provide additional information on each brand, the FAQs provide much-needed answers to your questions and our Hints & Tips give you advice on alternative ways to save money when there isn’t a discount code available.
What if my promo code doesn’t work?
We manually test our codes regularly and include all terms and conditions to help prevent listing codes that don’t work. However, although our promo codes are tested regularly, sometimes a code will expire or the offer details will change without our knowledge. If this happens, feel free to contact us and let us know by emailing vouchers.womanandhome@futurenet.com.
How do we make money?
Our business model works by commission, so when you click one of our offers and then make a purchase on the brand’s website, we get a small percentage of the money that you’ve spent as our offers have helped connect you with the brand.
The way we do this is by dropping a cookie! When you click one of our links, a unique identifier is added that lets the brand know that you’ve come from Woman & Home vouchers, and that’s how we manage to keep these vouchers free to use!
