FAQs
When is the next Debenhams sale?
You'll be happy to hear that you can shop the sale all year round at Debenhams! Just click the 'Sale' button in the header bar and you'll see womenswear, menswear, kidswear, beauty and home discounts, normally offering up to 70% off. Not only this but Debenhams usually partakes in big seasonal sale events, like Black Friday, so it's worth heading over then to see sitewide discounts. We recommend signing up for the newsletter so you can get informed when big sales drop.
Can I use Debenhams discount codes on sale items?
Sometimes Debenhams discount codes can be used on sale items, meaning you can save even more on the things you love. However, make sure you check the T&Cs of the discount code because not all codes work in conjunction with the sale.
Is Debenhams online-only?
Though the company once had over a hundred stores across the UK and Ireland, as of 2021, you can only shop Debenhams online. After being bought by Boohoo, Debenhams shut down its physical stores in favour of e-commerce. You can still shop the huge range of products that Debenhams offers with a few clicks on the website.
Does Debenhams do free delivery?
Currently, Debenhams doesn't offer free delivery as standard. However, on occasion, there are Debenhams free delivery discount codes that you can use at the checkout, so it's worth checking our page for the latest offers.
Without a free delivery code, Debenhams standard UK delivery takes 3-5 days and costs £3.99 per order. Next-day delivery costs £5.49 per order and will arrive the next day if ordered before 11pm. If you are likely to place a number of orders this year, you can also opt for unlimited next-day delivery which costs £18.99 for the whole year.
What is Debenhams returns policy?
Debenhams UK returns are completely free when done through the returns portal on the Debenhams website. You have 28 days from when you receive your items to return something, ensuring that it is unused. Various returns options are available, which can be viewed and accessed on the Debenhams website on the returns portal. It's worth noting that Debenhams does not offer exchanges. If you are unhappy with any items that you receive, you must return them and re-order a replacement. If an item is faulty or damaged, you can head to the 'Contact Us' section on the Debenhams website where they will assist you.
Is there a Debenhams student discount?
Luckily for all you students, you can save an extra 10% on Debenhams goods curtesy of Student Beans. Save on select brands including Mantaray, Red Herring, Maine New England, and many more.
Can I get NHS discount at Debenhams?
Debenhams occasionally offers discounts for NHS staff. There is one available right now on the Health Service Discounts website which is an extra 10% discount on Debenhams own brand items. Items included in the offer are Maine New England, BlueZoo, Principles, Mantaray, Gorgeous & Faith and Red Herring.
NHS discount applies to all healthcare workers including doctors, nurses, administrators, midwives, and more. You will need to verify that you work for the NHS to receive this discount.
How do I contact Debenhams customer service?
Currently, you can contact Debenham's through the retailer's social media pages (Facebook, Twitter and Instagram), it typically takes up to 24 hours to get a response. You may be able to find the answer to your queries via the 'Help' page on Debenham's website, which has a bunch of helpful FAQs.
Hints & tips
As well as using one of the many voucher codes available, there are also a handful of other ways you can save money when shopping with Debenhams:
Shop the sale page: Debenhams has a sale page that runs throughout the year, so it's easy to get your mitts on a bargain or two. In the sale, you'll often find discounts on a huge array of products, including fashion, home and beauty. Click the 'Sale' button in the header bar of the website to begin your bargain-hunting.
Browse the website during seasonal sales: Debenham's isn't shy of doing big seasonal sales, like Black Friday sales and Boxing Day deals, so make sure you head over during those key sale periods for additional savings on a larger array of stock. Happy shopping!
Join the Debenhams Beauty Club: Debenhams' free Beauty Club reward scheme is free to join and gives you access to heaps of great benefits. When you join, you gain points every time you shop for beauty products (including skincare, fragrance and makeup) and get access to rewards like birthday discounts, exclusive treats and free delivery. There's a 3 tier system, so the more you spend, the more benefits you unlock.
Keep an eye out for free gifts: On occasion, Debenhams offers free gifts with selected purchases. To find out when these kinds of offers are available make sure you sign up for the Debenhams newsletter.
Get unlimited next-day delivery: If you're a regular shopper at Debenhams it's well worth getting the unlimited next-day delivery package. It normally costs £18.99 (although we have seen occasions where the price drops for a limited time, so keep your eyes peeled for that) and it unlocks free next-day delivery for an entire year.
How to use your Debenhams voucher code
- Click the 'Get Code' button on Debenhams voucher code you wish you use. Then copy the code when prompted.
- Head to the Debenhams website, do your shopping and add items to your basket.
- Once all items are in your basket, go to checkout. You will need to enter your email to get through to the checkout, or to check out as a guest.
- Once in the checkout, you will see a box at the top of the screen marked ‘promo code’. Enter your voucher code in this box and click ‘apply’.
- Your discount will be added to your order and you can proceed with the payment.
Our favourite items to shop at Debenhams
Shiseido Synchro Skin Self-Refreshing Tint
One of our favourite things about Debenhams is the stellar range of beauty products available on-site. Not only does Debenhams stock some of the best-trending brands, but the brand also carry a wide range of timeless, cult products that we will never tire of.
Shiseido is one of our top picks when it comes to makeup across the board, but we are particular fans of the base products. The Synchro Skin Tint is the best foundation for those who want to conceal blemishes without the need for a heavy, cakey product, and we love that it keeps our skin looking like skin. A little really goes a long way, so it is well worth the investment for a product that is ideal for everyday wear. What’s even better is that it is waterproof, so it can withstand all weather conditions and is perfect for exercising. If you are on the hunt for a new everyday base product, you can’t go wrong with this.
Dune Duchess Bag
Not only are accessories perfect for gifting, but it also makes the ultimate self-indulgent treat. Debenhams carries a huge range of fashion accessories, and the handbag offering always delivers. One of our favourite brands on the site is Dune, as the brand offers both high-quality items and trendy styles. This Duchess bag in particular looks very similar to some of the best designer handbags, but for a fraction of the price. Not only is the black hue extremely versatile and easy to slot into any capsule wardrobe, but it is also timeless. We especially love the gold chain that adds a welcome pop of metallic warmth and will match perfectly with all manner of statement jewellery. A safe bet for giving to any loved one and a great investment that you know will never age, you can’t go wrong with this purchase.
How do we source voucher codes and deals?
We have an expert deals team who dedicate their working hours to finding discount codes, sales, and other great offers to help you save money. They work with affiliate networks and search the web high and low for the best deals around. Once they’ve tested the codes, they add the offers to the brand page for you to redeem.
We also have a partnership team that builds relationships with our brands, negotiating exclusive discount codes (which will be the best offer currently on the market), that you won’t be able to find anywhere else. Once they secure an exclusive code, the deals team then add them to the brand page.
Finally, our editorial team provide additional information on each brand, the FAQs provide much-needed answers to your questions and our Hints & Tips give you advice on alternative ways to save money when there isn’t a discount code available.
What if my promo code doesn’t work?
We manually test our codes regularly and include all terms and conditions to help prevent listing codes that don’t work. However, although our promo codes are tested regularly, sometimes a code will expire or the offer details will change without our knowledge. If this happens, feel free to contact us and let us know by emailing vouchers.womanandhome@futurenet.com.
How do we make money?
Our business model works by commission, so when you click one of our offers and then make a purchase on the brand’s website, we get a small percentage of the money that you’ve spent as our offers have helped connect you with the brand.
The way we do this is by dropping a cookie! When you click one of our links, a unique identifier is added that lets the brand know that you’ve come from Woman & Home vouchers, and that’s how we manage to keep these vouchers free to use!
