FAQs
Can I use more than one Not on the High Street discount code?
NOTHS does actually allow you to add more than one discount code per order - woohoo! So if you've found two discount codes for different products you can add them both at the checkout and get discounts on both items. Make sure you read the T&Cs of your codes before heading to the checkout.
Does Not on the High Street have sales?
NOTHS doesn't have a sale that runs throughout the year, but the retailer does often have seasonal sales and sales on specific product categories. We recommend signing up for the NOTHS newsletter so you can be the first to know when the offers are live - just don't forget to also check this page for any Not on the High Street coupons!
Can I get free delivery at Not on the High Street?
Whether or not delivery is free is dependent on the item you choose on the site. Because Not on the High Street offers products from lots of different small businesses and independent sellers, the delivery cost will be stated on the product page and it may differ between products (even from the same seller). Standard delivery is often free - and you can shop for products on the site by free delivery - but the maximum cost is £3.75. Tracked express delivery can be up to £6.95 per product, while Saturday delivery, if available, is £10.95. If you are ordering for a loved one overseas, many sellers will ship internationally, but delivery costs will be higher.
How long will Not on the High Street delivery take?
Delivery times depend on the specifics of the item you’ve ordered. Some products will have a delivery time of up to several weeks, due to the time it could take the seller to make your order (especially if it is personalised). Delivery will be made within the timeframe stated on the product page, and tracking is often available so you can see your item’s journey.
Can I return items to Not on the High Street?
While lots of products from NOTHS can be returned within 28 days of receiving your order, there are some items that cannot be returned to the seller. These include personalised items such as engraved jewellery, perishable products such as food or fresh flowers, items that have been commissioned by the customer and made to order, and products with a hygiene seal where the seal has been broken, such as underwear, makeup or swimwear.
How do I contact Not on the High Street?
To contact the NOTHS customer service team, you can fill out a contact form on the website. It normally takes between 5-6 days for them to reply to messages.
Does Not on the High Street sell gift cards?
Yes indeed, and if you're not sure what to order but know your gift recipient would love something from NOTHS, then a gift card is the perfect option. You can get a gift card from £5-£500 so whatever budget you're working with you can choose what's right for you.
Hints & tips
As well as using one of our NOTHS discount codes to get a great deal, there are other ways to save money, including…
Shop the Not on the High Street sale: Discounts can often be found on the website, including seasonal sales, selected products under £20, and various savings on specific items. Keep your eyes peeled on our latest Not on the High Street offers so you can head straight to relevant deals.
Sign up for the newsletter: Enter your email address and sign up for the NOTHS newsletter to get first dibs on upcoming sales, exclusive discounts and other news.
Register for a student discount: Students get 10% off at NOTHS - just sign up to UNiDAYS and find the retailer’s discount codes on the app or website.
Use the Not on the High Street app: Download the app and get early access to sales, as well as being able to save your favourite items for later, get order updates on your phone, message the sellers of your item and more.
How to use Not on the High Street promo codes
- Scroll through our NOTHS discount codes, once you've found the offer you'd like to use, click the 'Get Code' button. This will make a pop-out box appear and you can copy the code from there.
- Head to the NOTHS website, choose your items and add them to your shopping basket, making sure that you can use your desired discount code alongside the item you want.
- Checkout your basket and click through to the ‘order summary’ pages (here’s where you’ll need to add your contact details, delivery address and payment information).
- You will see a space to enter a promotional code or gift card. Copy and paste your unique discount code and click ‘apply’.
- Your discount code should be applied to the order total.
- Enjoy your new items!
Not on the High Street gift ideas
If you’re looking for one of the best 30th birthday gifts that will make your friend feel special, look no further than the Solid Perfume Making Kit from Not on the High Street. They’ll have everything they need to make their own solid perfume, including tins for the finished product, essential oils, cocoa butter, scent strips, softening oils and instructions for how to make these 100% vegan, natural perfumes. This would also make a perfect sustainable Christmas gift - the tins are refillable, and the DIY perfume is kind to the skin and to the planet.
There are lots of options at Not on the High Street if you’re searching for a personalised jewellery gift, with initial charms, engraved bracelets and much more available, and lovingly crafted, from hundreds of independent brands. The Birthstone Sliding Bracelet has a charm that can be customised with the initials of your loved one, as well as a mini version of their birthstone, so they’ll know you put extra thought into this special gift. You can choose from sterling silver or gold-filled options, so the recipient can match with their existing jewellery preference. The slender chain can be stacked alongside chunky bracelets, and you can add matching earrings that also carry the recipient’s birthstone - this is one of the best zodiac gifts you can choose.
