FAQs
Does Ernest Jones offer free delivery?
Yes. Ernest Jones offers free standard delivery on all orders, regardless of price which takes 3-6 working days. You can also opt to get your order delivered to your closest Ernest Jones store free of charge if that works better for you.
Does Ernest Jones offer express delivery?
Yes. You can opt for express delivery for £5 on orders below £50, and free of charge on all orders above £50. This will arrive within 1-2 working days.
What payment options are available at Ernest Jones?
At Ernest Jones, they have several payment options including Visa, Mastercard, American Express, PayPal, Solo, and gift cards.
Does Ernest Jones offer jewellery repairs?
Yes. You can book an appointment regarding repairs through the Ernest Jones website. They offer services including cleaning, polishing & plating, ring restoration, resizing, stone resetting and replacement, engraving, and valuation.
How do I contact Ernest Jones?
You can contact Ernest Jones via live chat on their website, or through WhatsApp, or you can call them on the following number: 0800 458 1066 which is available: Mon - Fri, 9am - 5pm.
What is the returns policy at Ernest Jones?
At Ernest Jones, they have a 30-day returns policy. You’ll have up to 30 days after your original purchase date to return your order. You can do this by post or to your closest Ernest Jones store.
Hints and Tips
Newsletter Offers: Sign up to the Ernest Jones newsletter so you can stay up to date with all of the latest news, find out about new product releases, and get notified of sales. What’s more, when you do, you’ll get 10% off your first purchase which is an offer that’s almost too good to refuse.
Sale: Keep an eye out for Ernest Jones sales that are regularly held throughout the year. From jewellery sales and watch sales to ladies' sales, men’s sales, and more, you’ll have plenty of opportunities to purchase gifts, add to your collection, or spoil yourself with a new piece, without having to break the bank.
Student Discount: Enjoy 15% off your next purchase with Ernest Jones if you’re a student with their handy student discount. Simply verify your student status through Student Beans to get access to your discount and enjoy your savings.
Key Worker Discount: Get 20% off your future purchase with the keyworker discount at Ernes Jones. When you verify your keyworker status, you’ll get access to your discount and can enjoy your order knowing you’ve saved yourself some money. This discount is available for those working in the following departments: healthcare & NHS, military, teachers, police & fire service, delivery & transport, charity workers, supermarket staff, government staff, and care & social workers.
Clearance: Save yourself spending a fortune when you shop in the clearance section on the Ernest Jones website. From Vivienne Westwood, Michael Kors, and Gucci, to Emporio Armani, and more, you’ll be able to find an impressive collection of some of the most iconic brands, for a fraction of the cost.
How to Use Your Ernest Jones Discount Code
- Whether you’re treating yourself or someone else, check out our available Ernest Jones discount codes to find a code that will suit your needs to help save you some money.
- Once you’ve found a discount code that works for you, head over to the Ernest Jones website and add your desired purchase(s) to your basket.
- Then, click on the basket icon in the top right corner of the Ernest Jones website to check your basket, and continue to the checkout stage.
- Enter your preferred discount code in the promo code box located on the right side of the page, making sure to click the ‘Apply’ button.
- Enjoy your savings.
How do we source voucher codes and deals?
We have an expert deals team who dedicate their working hours to finding discount codes, sales, and other great offers to help you save money. They work with affiliate networks and search the web high and low for the best deals around. Once they’ve tested the codes, they add the offers to the brand page for you to redeem.
We also have a partnership team that builds relationships with our brands, negotiating exclusive discount codes (which will be the best offer currently on the market), that you won’t be able to find anywhere else. Once they secure an exclusive code, the deals team then add them to the brand page.
Finally, our editorial team provide additional information on each brand, the FAQs provide much-needed answers to your questions and our Hints & Tips give you advice on alternative ways to save money when there isn’t a discount code available.
What if my promo code doesn’t work?
We manually test our codes regularly and include all terms and conditions to help prevent listing codes that don’t work. However, although our promo codes are tested regularly, sometimes a code will expire or the offer details will change without our knowledge. If this happens, feel free to contact us and let us know by emailing vouchers.womanandhome@futurenet.com.
How do we make money?
Our business model works by commission, so when you click one of our offers and then make a purchase on the brand’s website, we get a small percentage of the money that you’ve spent as our offers have helped connect you with the brand.
The way we do this is by dropping a cookie! When you click one of our links, a unique identifier is added that lets the brand know that you’ve come from Woman & Home vouchers, and that’s how we manage to keep these vouchers free to use!
