FAQs
Can I use LOOKFANTASTIC discount codes on any brand?
Although LOOKFANTASTIC voucher codes will usually work across the whole site, you will sometimes find that certain codes won’t work for selected products. However, any voucher exclusions will usually be explicitly stated. Likewise, you may sometimes come across a voucher code that is only for one specific product or brand. These types of codes are great for saving money on high-ticket items.
Does LOOKFANTASTIC have free delivery?
Yes! Standard tracked delivery is free on orders over £25, but for orders under this amount, delivery will cost £3.95. Standard tracked delivery tends to take between 2-3 days to arrive.
Does LOOKFANTASTIC have next day delivery?
Yep, it does. Next-day delivery costs £5.95 and works for orders made before 11:30pm on any day of the week. LOOKFANTASTIC also offers ‘Premium Delivery’, which costs £9.95 for a 12-month subscription that provides unlimited delivery on all options except for next-day delivery. If you order from LOOKFANTASTIC a lot, this is a great cost-effective option.
Does LOOKFANTASTIC have click & collect service?
Yes indeed, LOOKFANTASTIC does have a click & collect service that you can use. It's free for orders over £25 and will cost £3.95 for orders under. As there aren't any physical LOOKFANTASTIC stores, you'll have to collect your purchases from one of the 8500 collection points dotted around the UK. It usually takes between 2-3 days for your goodies to arrive at your chosen location and you have up to 10 days to go and collect once they're there. Remember to bring your collection details and ID when you go and pick up your order.
How do I use my LOOKFANTASTIC account credit?
Any LOOKFANTASTIC account credit will be attached to your login, so you must be logged into your account in order to use it. Once logged in, you will be given the option to use your account credit to pay at checkout. If you experience any issues using account credit, it is best to email the LOOKFANTASTIC team.
Can I return my LOOKFANTASTIC order.
Yes, of course! You can return an item to LOOKFANTASTIC within 30 days of receiving it. You can return any order, providing the product(s) are unopen, unused, and all seals are still intact. If you receive a damaged or incorrect item, you will need to contact the LOOKFANTASTIC customer service team through the ‘My Account’ section on site where your individual order will be assessed. It is important to note that LOOKFANTASTIC doesn’t offer any exchanges, only refunds.
Can I cancel my LOOKFANTASTIC beauty box subscription?
Yes, you can. To cancel, log in to your 'My Account' page on the LOOKFANTASTIC website. From here, you can contact the customer service team and they'll cancel your subscription for you. You can also change your settings in the ’Subscription’ section, where you have the option to 'turn off the auto-renewal' feature. Head to the 'Beauty Box FAQs' page on the LOOKFANTASTIC website for further information.
Hints & tips
As well as using LOOKFANTASTIC voucher codes to score some discounts, there are other hot tips you can use to save:
Join LF Beauty Plus: LOOKFANTASTIC has a free rewards club called LF Beauty Plus. In the rewards club, you gain points every time you shop, working out as 5 points for every £1 spent. There are 4 different tiers in the rewards scheme (tiers 0, 1, 2 and 3), and the higher the tier, the more rewards you get. For example, when you reach level 1, you get £10 off your next order and when you reach level 2 you can get a free LOOKFANTASTIC beauty box. As well as the free treats the rewards club offers (including a special birthday treat!), you'll also get early access to sales and limited edition products.
Check for offers and sales: When you visit the LOOKFANTASTIC website, you'll more often than not see a banner underneath the menu advertising the current discounts and offers. This can include flash sales on selected brands, offers on particular products, or discount codes you can use. This is always changing, so it is worth checking back on a regular basis.
Get discounts with the newsletter: You can sign up at the bottom of the LOOKFANTASTIC website to receive emails with new product launches and exclusive VIP discounts. To ensure you get the best deals as soon as they come out, the newsletter has all the essential information you’ll need.
Refer a friend: When you refer a friend to LOOKFANTASTIC, you will both receive a £10 discount. Simply make an account on the site and login to find your unique referral code. Share this code with a friend (or several) and you will earn £10 for every successful referral you make. LOOKFANTASTIC will notify you by email when your credit is ready to spend.
Use your student discount: You can score up to 30% off when you register as a student with LOOKFANTASTIC. Make an account using your student email address, and then visit the website homepage to access your unique discount code. You may also sometimes get sent special student offers via email, so keep an eye out.
Redeem your Key Worker discount: Key workers and those who work for the NHS can get up to 50% off with LOOKFANTASTIC. Simply verify your worker status via the LOOKFANTASTIC website to unlock your discount.
How to use LOOKFANTASTIC discount codes
- Choose the LOOKFANTASTIC voucher code you want to use on this page.
- Add all the items you want from LOOKFANTASTIC to your basket.
- Once all items are added to your basket, click through to your basket by clicking on the icon in the top right corner of the screen.
- When in your basket, scroll down to see your subtotal. Underneath that, you will find a text box prompting you to enter your discount code.
- Copy and paste your code into this box, click add, and the discount will be automatically added to your order, ready for checkout.
The best pieces to buy on LOOKFANTASTIC
A huge range of incredible brands is available on LOOKFANTASTIC, so any purchase you make will be a good one. From powder foundations to the best lip liners, you’ll find a host of high-quality beauty products for great prices on the site. However, if there was only one range of products we could buy, it would have to be Olaplex (opens in new tab). It is no secret that Olaplex products work wonders on your hair, however, they are fairly expensive. LOOKFANTASTIC is one of the best retailers to buy Olaplex from, as they always have special offers or unique gift sets available that you won’t find elsewhere.
If you have very dry hair or excessive damage from bleaching or heat styling, the No.8 mask is the one product you need in your arsenal. Not only will it rebuild your hair and repair damage, but it will also provide a nourishing hit that is perfect for pampering days. Leave it on for as long as you like, and enjoy soft, shiny hair that feels healthy. Plus, a little goes a long way with this product, so it really is one of the best hair masks in terms of performance and how well it lasts.
Another essential hair care product is Olaplex No.7, also known as the bonding oil. We recommend a hair oil to anyone who struggles with frizziness or dehydrated hair, as they help to tame flyaways and add some shine. However, as well as these benefits, Olaplex oil also provides heat protection up to 232°C. After washing with the best purple shampoos and conditioning, No.7 can be applied to wet or dry hair. The finishing touch to any reparative hair care routine is the one product we can’t live without.
