6 things I wish I had known before buying my heated towel rail

I made several mistakes. I'm hoping that by sharing them, you won't make the same blunders as I did

Mint green bathroom with metro tiles on the walls and a white oval freestanding bath and two heated towel warmers to highlight what you need to know before buying a heated towel rail
(Image credit: Future | David Giles)

In the depths of winter, when our bathroom is akin to a refrigerator, I don't know where we'd be without our heated towel rail keeping things warm and toasty.

It acts as the primary source of heat in the room, meaning that when you step out of the shower, teeth chattering, you can wrap up in a warm, fluffy towel to take the edge off. That said, the particular towel warmer I chose is far from perfect – very far indeed, in fact.

If, like me, you are considering buying a heated towel warmer for your bathroom, I want to share with you the six things that I wish someone had pointed out to me before we chose ours.

What I wish I'd known before buying a towel rail

Heated towel warmers are a fantastic addition to any bathroom, but there are certain features to be aware of before you buy — and as a serial renovator, I'm here to reveal them...

1. Choosing dual fuel is best for warmth all year round

brushed chrome heated towel warmer in yellow bathroom with floor mounted tap

(Image credit: JTP)

My biggest bugbear regarding the heated towel rail is that it is plumbed into our central heating system. This means that it is only warm when the heating is on. So, while we have warm, dry towels during the cooler months, come spring, we are left with damp, cold ones. We should have opted for a dual-fuel model instead.

"These allow homeowners to run the rail on central heating during the colder months and switch to electric in summer, so you can enjoy warm, dry towels all year round without heating the whole system," explains Jeevan Seth, CEO at JTP.

Choosing a dual-fuel model would also have come in handy when it comes to drying wet laundry indoors on a rainy summer day.

headshot of heating and bathroom expert Jeevan Seth
Jeevan Seth

Jeevan Seth is the CEO of JTP, a well established bathroom hardware brand. He is an experienced sales director and is heavily involved with the product development side of the business so that the company can continue to design innovative new ranges for customers.

2. You need to think about usage as well as heat output

chrome heated towel rail with navy towel

My own heated towel rail is in the wrong position, usually covered completely in towels and shows up all kinds of smears.

(Image credit: Natasha Brinsmead)

The next time I buy a heated towel rail, it will be much bigger than the model I have now. This isn't really so much about heat output, but more due to the fact that this is a family bathroom, and there just isn't enough space on the rail for the number of towels we use.

Additionally, once the warmer is covered with damp towels, it is really hard for it to actually emit any heat into the room. Either a bigger rail or an additional heat source would have made so much sense.

"Every bathroom is different and a towel rail that’s too small simply won’t warm the room or your towels properly," explains Nick Duggan, director of The Radiator Centre. "If your bathroom is particularly large, you may wish to consider an additional radiator as well.

"Using a simple heat calculator takes into account the size of your bathroom, ceiling height and even the number of windows, giving you a clear guide on the ideal output in watts," continues Nick. "It’s a small step that saves guesswork and ensures your rail is perfectly matched to your space, so whether it’s a chilly winter morning or a summer shower, you’ll always step out to perfectly warm, fluffy towels."

picture of heating expert Nick Duggan a man wearing a blue checked shirt
Nick Duggan

Nick has over 20 years of experience in central heating, leading the team at one of the UK's largest independent suppliers of radiators.

3. Chrome might not be the best option

matt brass heated towel warmer in luxury bathroom with backlit alcove and fluted fitted furniture

(Image credit: The Radiator Centre)

I have to be honest here, shamefully, I didn't give too much thought to the look or finish of my towel warmer. I just kind of chose Chrome because I was in a hurry to get the bathroom finished, and that's what most of the models I was looking at seemed to come in.

It's not that the chrome has dated terribly, but if I were to choose one now, I would definitely go for something a little different that could add something more in the style stakes or that could have helped make the bathroom look more expensive. Perhaps a matte colour, or a brushed brass for a little more warmth. Turns out, this could have some practical benefits too.

"We would always advise customers to avoid chrome radiators, as they do not emit heat as efficiently as coloured or matt finishes,' reveals Nick Duggan. "In fact, chrome-plated radiators can give out up to 20% less heat than painted options."

4. Location is a big factor on what you choose

modern grey and white bathroom with small heated towel warmer at the end of the bath

(Image credit: The Radiator Centre)

Locate the heated towel rail where you can reach it from the shower. Our bathroom certainly isn't huge, but had I followed the bathroom design rules for locating a towel warmer, then we wouldn't need to step out of the bath or shower in order to reach it. With teenagers in the house, this means lots of puddles. Even more annoying, there is a wasted space at the end of the bath that would have been the perfect spot.

"Ideally, position your rail somewhere easily accessible from the shower or bath, without crowding the room or blocking other fixtures," advises Nick Duggan. "Wall space near the bath or beside the shower often works best."

"Fitting the rail on an internal wall, away from draughts, helps maximise efficiency," adds Jeevan Seth.

5. There are many different style options to consider

floor mounted heated towel warmer with column radiator

(Image credit: JTP)

Research the different style options before you buy. The style of the towel warmer was another rushed decision within the renovation of our house. On reflection, there are so many other styles and bathroom trends that could have worked better than the 'classic' rectangular ladder we chose.

"While traditional, vertical towel rails are still a popular choice, there are an increasing number of stylish options becoming available," points out Nick Duggan. "Long, low designs are a great solution for anyone with a smaller bathroom as they can fit in areas which would otherwise be dead space, such as above the bath."

According to Nick, some models could even have helped overcome the issue I have with the towels blocking the heat.

"The bigger the bars, the better the heat output," explains Nick. "Designs which separate the towel from the radiator section are also great options, as these heat the room more effectively."

6. Cleaning considerations

close up of chrome heated towel rail with rust and smears

Along with dust and smears, my heated towel rail is showing signs of rust too.

(Image credit: Natasha Brinsmead)

My chrome towel warmer doesn't get cleaned as often as it should, meaning it tends to gather dust between the bars. Being of a polished finish, it shows up all kinds of smears and marks. It is only recently, when researching how to clean a bathroom properly, that I learned some really nifty cleaning techniques.

It turns out that a solution of white vinegar and warm water (in equal parts) works wonders – particularly when paired with a soft microfibre cloth for a final wipe over.

And, if you want to cut down on the time it takes to dust, try using a multi-pronged Venetian window blind cleaner – it'll have your towel warmer gleaming in no time at all.

FAQs

Can a heated towel rail heat a bathroom?

This very much depends on the size of your bathroom and the heat output of your chosen towel warmer.

In small bathrooms and en-suites, or those that are particularly well insulated, a heated towel rail may well be all you need. However, in larger bathrooms or those that tend to feel cold, it is well worth considering supplementing a heated towel rail with a radiator or underfloor heating.


It wasn't just the choice of towel warmer that I messed up – there were other bathroom renovation mistakes I made that it really would pay to read up on if you want your own project to run smoothly.

Natasha Brinsmead
Homes and interiors journalist

Natasha Brinsmead is a freelance homes and interiors journalist with over 20 years experience in the field. As former Associate Editor of Homebuilding & Renovating magazine, Natasha has researched and written about everything from how to design a new kitchen from scratch to knocking down walls safely, from how to lay flooring to how to insulate an old house. She has carried out a number of renovation projects of her own on a DIY basis and is currently on the lookout for her next project.

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