Boots have introduced an unprecedented new policy for shoppers who are concerned about buying makeup.
We all love heading to the Boots counters to try on new shades of makeup to see if it’s something worth investing in.
But with the outbreak of the coronavirus, which has led to closures of some Boots stores across the country, businesses are now doing their best to keep people as far away from each other as possible.
Social distancing measures in stores and readily available antibacterial hand gel are just some of the new guidelines put in place when it comes to shopping.
But it would all be a bit redundant if we then went and tried on a lipstick (even if it is just on the back of our hand) that a complete stranger had been swiping on just minutes before.
So naturally go-to high-street cosmetics store Boots has got rid of makeup testers – but while that’s a great move health and hygiene wise, it does leave us all at a bit of a loose end when it comes to seeing what will suit us.
Well Boots has stepped up to fix the problem by introducing a new rule that seems almost unbelievable.
The store is allowing customers to return makeup products up to 35 days after they purchase, even if the product has already been opened and used.
So that we can get all of our makeup looks perfect, customers will be able to take back the product in exchange for another colour, so that if we’ve purchased something without being able to colour test we don’t have to be stuck with something that doesn’t suit us.
"With our new store safety measures in place, for the time being, testers are no longer available in Boots Beauty Halls and customers have told us they feel less confident buying the right shade,” said Boots UK Beauty Director Joanna Rogers of the new ‘Make-up Exchange Promise’.
"We know how frustrating and disappointing it feels when you get home only to find your new foundation isn’t the right skin tone match, or your new lipstick isn’t the colour you wanted, so we’re now giving people 35 days to exchange their beauty buys even if the packaging has been opened."
Been itching to stock up on a few new beauty bits? Here are some of our Boots favourites to invest in now…
Boots’ best makeup buys
Estee Lauder Double Wear Stay-in-Place Makeup
Fenty Beauty Sheer Shiny Lipstick
Laura Mercier Flawless Fusion Ultra-Longwear Concealer
Urban Decay Brow Blade
YSL Rouge Pur Couture Stud Limited Edition
Best crossbody bags for every occasion and budget
Give your hands the freedom they deserve with the best crossbody bags
By Charlie Bell •
The Queen's sweet tribute to Meghan and Harry at Buckingham Palace has been revealed
The Queen's sweet tribute to Meghan and Harry was revealed during her recent meeting with Prime Minster Boris Johnson
By Emma Dooney •
Best mascara: our favorite formulas for the fluffiest, sexiest lashes yet
Our pick of the best mascara formulas—from curling to waterproof—to help you get your longest, fullest, most defined lashes ever
By Aleesha Badkar •
This 'holy grail' lash growth serum made my lashes long and fluffy—but buy it now because it's a record-low price this Prime Day!
Award-winning GrandeLash MD is now 30% off for Prime Day!
By Eunice Lucero-Lee •
Shoppers call this floral fragrance 'heaven in a bottle'—and it's now 38% off during Amazon Prime Day
The Jimmy Choo Blossom perfume imparts rich notes of red berries, white musk, and sandalwood, carrying you through cherry blossom meadows with one spritz
By Dominique McIntee •
Best retinol creams and serums for a youthful complexion
We bring you the best retinol creams and serums to buy now, as well as expert advice on this potent ingredient.
By Jess Beech •
Queen Elizabeth's nail polish color of choice is currently on sale—for just $6.66!
Queen Elizabeth's nail polish color is as demure as you would expect—and the Duchess of Cambridge is also a fan
By Laura Harman •
This almost-never-discounted Mulberry silk pillowcase is just $15.90 in the Prime Day sale
A Mulberry silk pillowcase is the beauty industry's best-kept secret (and a Prime Day beauty bargain you won't want to miss)
By Kate McCusker •
Our beauty editor's must-have L'Oréal hyaluronic acid serum is now less than half price for Prime Day
Why our beauty editor loves the Revitalift L'Oréal hyaluronic acid serum
By Aleesha Badkar •
The surprising beauty ingredient Jane Fonda swears by
Jane Fonda has become an advocate for CBD and hemp beauty products
By Rylee Johnston •