Duchess of Cornwall reaches out to older people struggling with loneliness during lockdown

camilla duchess cornwall silver line charity phone call
(Image credit: Getty)

The Duchess of Cornwall has reached out to support older people who are experiencing loneliness since the UK went into lockdown.

Camilla, Duchess of Cornwall has reached out to support the elderly after the outbreak of the COVID-19 virus has meant that many older members of the population have been isolating alone at home amid the current UK lockdown.

In a show of support to her patronage charity The Silver Line, a 24-hour helpline for older people to contact when they are lonely or in need of assistance, the Duchess reached out to one of the elderly people the charity has supported.

Alongside the helpline founder Dame Esther Rantzen, Duchess Camilla made a phone call to 90-year-old Betty, who has been using the charity’s services since just after they began back in 2012.

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The pair reached out to Betty for a friendly chat and to check how she was coping during this time of isolation.

“For many lonely people, The Silver Line represents a lifeline into the outside world,” said the Duchess.

“As its proud Patron I am thinking about all the Silver Liners, the staff and the volunteers in these challenging times.

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“Once again it was a huge pleasure to talk to Betty, as I always find her indomitable spirit truly inspiring. We both agreed that we must all keep picking up the telephone, keep sharing our thoughts and keep making friends.

“It is these little things that help get us all through these dark days and find light at the end of them.”

“I’m very touched that the Duchess of Cornwall and Dame Esther reached out to me, it was so lovely to catch up with them,” added Betty.

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“It was just like talking with old friends and I couldn’t believe how long we were on the phone for.

“It’s a really worrying time at the moment, especially for those living on their own,” she continued. “Telephone calls and the service The Silver Line provides are really important when you need some reassurance and someone to talk to.

“I often call The Silver Line in the middle of the night for a chat, so I know how comforting a phone call can be.”

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Dame Esther Rantzen also spoke out about the call, saying, “Everyone at The Silver Line is delighted when our Royal Patron, the Duchess of Cornwall, speaks to our isolated and vulnerable callers, her example makes such a difference, and I know Betty enjoyed their conversation enormously”.

The Silver Line can be reached on 0800 4 70 80 90 at any time of day, or if you would like to donate to The Silver Line and Age UK’s Emergency Coronavirus Appeal, visit www.ageuk.org.uk/coronaappeal.