Duchess of Cornwall reaches out to older people struggling with loneliness during lockdown

camilla duchess cornwall silver line charity phone call
(Image credit: Getty)

The Duchess of Cornwall has reached out to support older people who are experiencing loneliness since the UK went into lockdown.

Camilla, Duchess of Cornwall has reached out to support the elderly after the outbreak of the COVID-19 virus has meant that many older members of the population have been isolating alone at home amid the current UK lockdown.

In a show of support to her patronage charity The Silver Line, a 24-hour helpline for older people to contact when they are lonely or in need of assistance, the Duchess reached out to one of the elderly people the charity has supported.

Alongside the helpline founder Dame Esther Rantzen, Duchess Camilla made a phone call to 90-year-old Betty, who has been using the charity’s services since just after they began back in 2012.

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The pair reached out to Betty for a friendly chat and to check how she was coping during this time of isolation.

“For many lonely people, The Silver Line represents a lifeline into the outside world,” said the Duchess.

“As its proud Patron I am thinking about all the Silver Liners, the staff and the volunteers in these challenging times.

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“Once again it was a huge pleasure to talk to Betty, as I always find her indomitable spirit truly inspiring. We both agreed that we must all keep picking up the telephone, keep sharing our thoughts and keep making friends.

“It is these little things that help get us all through these dark days and find light at the end of them.”

“I’m very touched that the Duchess of Cornwall and Dame Esther reached out to me, it was so lovely to catch up with them,” added Betty.

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“It was just like talking with old friends and I couldn’t believe how long we were on the phone for.

“It’s a really worrying time at the moment, especially for those living on their own,” she continued. “Telephone calls and the service The Silver Line provides are really important when you need some reassurance and someone to talk to.

“I often call The Silver Line in the middle of the night for a chat, so I know how comforting a phone call can be.”

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Dame Esther Rantzen also spoke out about the call, saying, “Everyone at The Silver Line is delighted when our Royal Patron, the Duchess of Cornwall, speaks to our isolated and vulnerable callers, her example makes such a difference, and I know Betty enjoyed their conversation enormously”.

The Silver Line can be reached on 0800 4 70 80 90 at any time of day, or if you would like to donate to The Silver Line and Age UK’s Emergency Coronavirus Appeal, visit www.ageuk.org.uk/coronaappeal.

Aleesha Badkar
Aleesha Badkar

Aleesha is digital shopping writer at woman&home - so whether you're looking for beauty, fashion, health or home buys, she knows all the best places to splash your cash. She earned an MA in Magazine Journalism from City, University of London in 2017 after graduating from University of Leeds in 2014 with a BA in English and Spanish (which took her to Madrid for a fun Rioja and tapas-packed year). Aleesha has worked for woman&home since 2019, when she joined the team as their digital news writer. A year on the news team gained her quick and reactive writing skills and a love for breaking stories, invaluable insight into where to get the best lifestyle releases first, an AOP awards nomination and the nickname ‘crazy watch lady’ after she became so obsessed with the royals that she followed breaking news alerts on her Apple Watch.


Before joining the woman&home team, Aleesha wrote for their sister site GoodtoKnow, where she covered celebrity news, health advice and where to snap up the cheapest lifestyle buys. With a background in beauty, Aleesha has also written for Stylist and Women’s Health where she developed an understanding into what makes a stellar product and which brands are worth paying attention to. She never leaves the house without a slick of lip balm and a good slathering of SPF, cannot live without an eyelash curler by her side and is always on the hunt for new lipsticks to add to her ‘Lipstick of the Day’ Instagram story highlight (and color-coordinated collection).

But it’s not just beauty buys Aleesha can help you with. Social media savviness, strong PR relationships and a need to stay in the know mean she’s all about the latest fashions, clever gadgets and reliable lifestyle buys too. She loves indulging in an interior craze (with a bedroom drowned in prints, plants and pink), is a regular visitor to the Missoma and Edge of Ember 'New In' pages and can’t resist the allure of a kitchen gadget—just ask her three coffee machines.

When she’s not playing around with new products and testing anything she can get her hands on, Aleesha spends most of her time with her head in a current bestseller, catching up on the latest Netflix craze with her sister, trying out new recipes, drinking wine with her bestie and (in non-COVID times) has been known to be a bit of a jetsetter amongst her friendship group. Oh and she makes the most of her Disney+ subscription by watching the Marvel films on repeat (definitely not just for Chris Evans...).

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