Rang out of hours Dr 3 and a half hours ago and we still haven't had a phone call back. I know it isn't anything life threatening but think Mr A has shingles and I know it is important to get the tablets asap. Unfortunately he has had this painful rash since yesterday morning but we just thought it was an allergic reaction to something but realised this evening it is very like shingles. He rang them back after 90 mins had passed and was told it would be at least another 90 mins!! I've only used the OOH a couple of times previously but they rang me back really quickly.
I think a wait time of over 3 hours is totally unacceptable. Just wondered how long you have to wait in your area if you call them.