toffeekit
member
Reged: 30/12/2008
Posts: 610
Loc: UK
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I was at the Clarins' counter, buying what I needed (yes, needed, not just lusted after) and the assistant said I could benefit from the Debenhams' Beauty Club card; so I said "Go on, then".
Got the card, got all the bits of paper, got the website details, got my "Reward ID number" . . . went through all the moves, as instructed on the "How to Activate your card" leaflet . . . and the d*** site has ground to a halt.
Anyone else been there, done that, had success or failure, know any tips . . . ? This site has my details (part of the registration process) but I can't even UNsubscribe. 
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given up on my Alter Ego - this is reality
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Biker_Babe
member
Reged: 13/10/2008
Posts: 1509
Loc: Scotland
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Dont mention Debenhams to me! I ordered a dress and bra in their last sale, was told both were in stock and the money would be taken from my credit card. Next I heard was that the dress had been cancelled! When I contacted them to say I hadnt cancelled it I was told that it was out of stock after all but they had just got it in again at the higher price! I tried to order that to find it too was out of stock. Grrrr. When I contacted them to say that the bra hadnt arrived (they had said it had been despatched) I was told that it must have got lost but they hadnt any left. Cheecky sods just appear to want your money for a couple of weeks then tell you you cant get the goods. Grrrrrrrrrrrr.
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