I'm wondering if you can help. I am undertaking some research for a big travel provider. We really want to understand families more... we think we're doing a fairly good job with very specific family products. However there is always more we could do. What in your view is one of the biggest bug bears for families when they go abroad? Is it the little things that make a difference? Would you like a holiday where someones thought of the details for example English nappies in resort, training seats in every bathroom, prams in resort so you don't have to take yours, bottle cleaners...? I would really appreciate any feedback you might have.