Fiona,

if you go to the hairdresser wearing the same old clothes, same old make-up, she'll assume you want the same old style. We all tend to go to the hairdresser in the same jeans, top, not too much make-up.

Dress up in somthing a bit different, make more effort with the make-up, a bit of mascara, a brighter lipstick. Tell her you want to revamp your image, you've done the clothes and make-up, now what can she do.

..wispa