Body language tricks
Project confidence with your body language
Did you know
When it comes to face-to-face communication, non-verbal signals count for around 55 per cent? Your words account for as little as seven per cent and tone of voice is about 38 per cent.
Body language short cuts
If you want to convey a certain impression, bear the following in mind. If your target quality is…
Friendliness: Your body language tools:
Smiling
Nodding
A warm handshake
Softened eye expression
Steady eye contact
Standing face-on to the other person
Calm: Your body language tools:
Measured breathing
Smooth, synchronised body movements
Lowered shoulders, not tensed or hunched
No fiddling
Sitting back in your seat
Confidence: Your body language tools:
Steady eye contact
Upright posture
Open gestures
A relaxed facial expression
A smile that is open and genuine
Leadership Your body language tools:
A firm handshake
Good eye contact
Straight posture
Sitting centrally or at the front
No fiddling or wriggling
Smooth, emphatic gestures




